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cca_exhibitor_2008_small.jpg Customer Contact Convention 2008

18th & 19th November 2008, Edinburgh International Conference Centre (EICC)

SmartPoint Webinar Achieving a More Efficient, Cost Effective and Flexible Contact Centre
2pm, 26th November 2008, Webinar
Customer Spotlight
Medway Council

Medway Council aims to save £750,000 over 5 years in contact centre running costs..

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Midwich - Video Case Study Print E-mail
Midwich, a highly innovative distributor, has experienced a 25% increase in productivity since introducing SmartPoint's Active Intelligence technology into their call centre. In this video case study Midwich Director Nick Pye explains why using Active Intelligence has made such a difference to their results.