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cca_exhibitor_2008_small.jpg Customer Contact Convention 2008

18th & 19th November 2008, Edinburgh International Conference Centre (EICC)
SmartPoint Webinar Achieving a More Efficient, Cost Effective and Flexible Contact Centre
2pm, 26th November 2008, Webinar
Customer Spotlight
Medway Council

Medway Council aims to save £750,000 over 5 years in contact centre running costs..

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Home > Resources > Videos > City of London - Video Case Study
City of London - Video Case Study Print E-mail
Listen to Jill Bailey and Mark Hirst discuss why City of London implemented SmartPoint within their integrated service at the council’s new customer contact centre.