Events
cca_exhibitor_2008_small.jpg Customer Contact Convention 2008

18th & 19th November 2008, Edinburgh International Conference Centre (EICC)

SmartPoint Webinar Achieving a More Efficient, Cost Effective and Flexible Contact Centre
2pm, 26th November 2008, Webinar
Customer Spotlight
Medway Council

Medway Council aims to save £750,000 over 5 years in contact centre running costs..

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Home > Resources > Videos > Introducing SmartPoint
Introducing SmartPoint Print E-mail
This short video explains how organisations can use SmartPoint to ensure that their people are provided with all the information they require at just the right moment to make well informed decisions.