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Midwich - Video Case Study |
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Midwich, a highly innovative distributor, has experienced a 25% increase in productivity since introducing SmartPoint's Active Intelligence technology into their call centre. In this video case study Midwich Director Nick Pye explains why using Active Intelligence has made such a difference to their results.
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City of London - Video Case Study |
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Listen to Jill Bailey and Mark Hirst discuss why City of London implemented SmartPoint within their integrated service at the council’s new customer contact centre.
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Ashford Borough Council - Video Case Study |
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When it comes to efficiency and effectiveness Ashford Borough Council is leading the way with its customer service systems. Listen to Julie Rogers explain how SmartPoint has helped their contact centre.
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This overview explains how SmartPoint's unique non-invasive technology lets you quickly and easily integrate information from different software applications and deliver Business Intelligence to people when they need it most.
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This short video explains how organisations can use SmartPoint to ensure that their people are provided with all the information they require at just the right moment to make well informed decisions.
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