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16th & 17th September 2008, NEC Birmingham
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12th - 14th October 2008, The Celtic Manor, Newport
Customer Spotlight
Medway Council

Medway Council aims to save £750,000 over 5 years in contact centre running costs..

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City of London

Learn how SmartPoint is driving efficient customer service and enabling cost avoidance at City of London.

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Midwich

Since implementing SmartPoint IT peripherals distributor Midwich has benefitted from a 25 per cent increase in sales productivity.
 
Medway Unitary Council

Find out how Kent-based unitary authority Medway Council aims to save £750,000 over 5 years in contact centre running costs, with the deployment of SmartPoint's software being a key component of its service improvement strategy.
 
Ashford Borough Council

When it comes to efficiency and effectiveness Ashford Borough Council is leading the way with its customer service systems.