Connecting Applications

SmartPoint works alongside business applications to instantly provide users with key information that is relevant to the task they are currently working on. SmartPoint connects information from many applications including:

  • Strategix / OneOffice
  • SAP
  • Siebel
  • Microsoft Dynamics CRM
  • Oracle
  • Sage
  • Northgate Front Office
  • Onyx
  • Lagan
  • LA CRM
  • Lynx Aspire


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SmartParts

SmartParts are at the heart of SmartPoint’s innovative approach to information delivery. Containing the right information for the right situation, a Dashboard will be made up of a number of SmartParts. This ensures the call agent is in control of every customer interaction by delivering the right SmartParts at the appropriate time.