Connecting Applications

SmartPoint works with many business applications to instantly provide users with key information that is relevant to the task they are currently working on. These applications include:

CRM
  • Salesforce.com
  • Siebel
  • Microsoft Dynamics CRM
  • Northgate Front Office
  • Onyx OneServe
  • Lagan Frontline
  • LACRM
  • Lynx Aspire
ERP
  • Strategix
  • OneOffice
  • Kerridge
  • EDP
  • Infor
  • SAP
  • Oracle
  • Sage
In addition a variety of terminal emulators associated with legacy ERP systems. e.g.
  • Attachmate Reflection
  • Via Systems ViaDuct

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Introducing SmartPoint

SmartPoint brings information from multiple sources and displays it on the desktop in a clear way. It has been designed to deliver valuable information to users at precisely the right time.

Information is presented in SmartParts which contain pieces of data from within or outside of your network. Regardless of the original source, all information appears in a clear and consistent layout showing only the information that is relevant, and only when it’s required.

SmartParts may appear as a task related sidebar, a performance dashboard window, or embedded within other applications using Active-X technology.


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SmartPoint breathes life into legacy applications and enhances more modern systems that are restricted in their configuration. Call Advisors and Sales Agents never have to learn new processes or applications. SmartPoint does the hard work by bringing the information directly to them.