Product Benefits

5 ways SmartPoint can benefit you:

  1. Report performance information
  2. Alert users to cross-sell and upsell opportunities
  3. Improve customer experience
  4. Provide a single view of the customer
  5. Simplify the user's desktop

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SmartPoint for IT Distributors

Transparent Supply Chain

Technology moves quickly and distributors of high tech stock must keep a close watch on the supply chain. While it is essential to stock the latest developments, obsolete stock and changing product specifications can be difficult to manage. SmartPoint provides a complete view of the business by gathering information from multiple applications and delivering it to the desktop at the right time.

Accurate product information

DatasheetSales Agents are presented with product information, images, and pricing from multiple systems putting them firmly in control of the customer interaction. With more information immediately available, they can spend more time looking after the customer and less searching for information.

No more post-it promotions

By delivering customer specific promotions directly to the desktop, and only when needed, SmartPoint signals the end of the post-it note covered monitor. Finally, sales teams can rely on the systems to proactively help during a call rather than passively collecting information that will be difficult to retrieve in the future.

Protect margins

Additionally, SmartPoint can be used to protect against price pointing by showing outstanding quotations across the sales team. Add-on sales can easily be made by delivering alerts to the sales agent regarding customer specific pricing or promotions.

Get more from what you have

Adding SmartPoint to the desktop helps you make more money without having to rip and replace the systems you already have.