Webinar: Achieving a more efficient, cost effective and flexible contact centre 26th November, 2008 - 2pm How many applications do your contact centre agents typically have open on their desktops at any one time? Three, five, 10, 20?
Join our webinar and find out how to benefit from a unified contact centre desktop to achieve a more efficient, flexible and cost effective ‘single view of the customer’.
Who should attend
This webinar predomantly focusses on Local Authorities and the associated council information systems.
Anyone involved in the management and support of contact centres of information delivery including:
