About SmartPoint

SmartPoint Software provides unique information integration technology for call centres, customer service centres and product support environments in both the commercial and public sectors.

When people need to access information from several IT systems simultaneously, SmartPoint delivers this immediately in an up to date dashboard enabling users to make better informed decisions more quickly.

We understand that the systems we provide are critical to both the day to day and longer term success of our customers. Therefore our software is designed for reliability, availability and high performance. Because our software is also quick and easy to implement our customers can enjoy a rapid return on their investment and genuine competitive advantage right "out of the box".

SmartPoint Software is part of TIS Software Limited, a privately held company based at Bourne End in Buckinghamshire. The company is owned by its management and employees and by funds managed by Dunedin Capital Partners who provided equity funding in support of the MBO.

TIS Software has many hundreds of customers operating in more than 30 countries. Our customers include commercial organisations such as Elsevier, Fired Earth, Saint-Gobain Building Distribution, Virgin Mobile and Wolseley along with public sector organisations such as Ashford Borough Council, Canterbury City Council, City of London, Kent County Supplies, London Transport, Medway Council and Nexus.

Vision and values

In a world where major software projects often fail to deliver the expected cost benefit, SmartPoint consistently provides its customers with affordable, high quality applications which deliver excellent results in short timescales.

We are totally committed to supporting our customers' businesses by providing professional services, product enhancement and integration and excellent technical and product support.

At SmartPoint we value our people and reward them for innovation, industry and customer care.

Our commitment to our customers is that we will...

• Listen
• Understand what your business needs
• Provide unrivalled industry expertise
• Deliver superior application and technical knowledge
• Help and support your people
• Work quickly, intelligently and carefully
• Deliver fast ROI
• Be a committed long term partner